Shipping Policy
We are committed to delivering your order quickly, safely, and reliably across South Africa.
Order Acceptance & Processing
- Orders can be placed 24/7 through our online store.
- Order Cutoff Time: Orders placed by 11:59 PM SAST (GMT+2) are eligible for same-day or next business day processing.
- Processing Time: We process and prepare orders within 0–1 business day after payment verification.
- Fulfillment Days: Monday to Friday (excluding weekends and public holidays).
Delivery Timeframes
- Once shipped, delivery takes approximately 1–3 business days, depending on your location.
- We use trusted courier partners (such as Aramex) to ensure safe, tracked delivery.
- Total estimated delivery time: 2–4 business days from the time of order.
Note: Delivery times may vary slightly due to courier schedules, holidays, or unforeseen delays.
Shipping Costs
- Free shipping is available on all orders nationwide.
- Tracking details will be emailed to you once your order has been dispatched.
Public Holidays & Weekends
Orders are not processed, shipped, or delivered on weekends or public holidays. Orders placed during this time will be handled the next business day.
Customer Support
If you have questions about your shipping status, delays, or require assistance, please contact our support team at info@golazo.co.za.